Retail Supervisor

Description

The Retail Supervisor oversees the daily operations of the retail store, including staff supervision, inventory management, and maintaining exceptional customer service standards. They collaborate closely with the Area Manager to achieve sales goals and ensure smooth store operations. This position reports directly to the Area Manager.

Responsibilities and Duties

* Offer nutritional guidance to customers and promote products to meet sales targets. * Perform sales and cashiering duties efficiently. * Supervise, train, and mentor retail staff, ensuring they are well-versed in product knowledge and customer service expectations. * Assign tasks and create schedules to ensure adequate coverage and optimize team productivity. * Motivate and support staff to provide an exceptional shopping experience for customers. * Monitor inventory levels, conduct regular stock audits, and coordinate restocking efforts. * Oversee the receiving, tagging, and organization of merchandise shipments. * Facilitate clear communication within the team, providing updates on sales goals, promotions, and any operational changes.

Qualifications and Requirements

* Minimum qualification of "O" level. * Previous experience in the retail industry, with supervisory experience preferred. * Available to work full-time, 5 days a week, with a total of 44 hours. * Proficiency in English and Mandarin is a plus for liaising with counterparts. * Strong customer service skills and a friendly, approachable personality. * Able to start work on short notice.

Working Condition

Working hours

5 days / 44 hours