Admin assistant cum service technician

Description

This unique role combines administrative and technical tasks, offering an opportunity for a self-motivated individual to learn and grow within a supportive environment. As an Admin Assistant & Service Technician, you will provide essential administrative support to the service department while also performing basic service and troubleshooting tasks on CNC machines.

Responsibilities and Duties

* Assist the service department with various administrative tasks, such as data entry, filing, and scheduling appointments. * Maintain accurate and up-to-date records and documents. * Answer phone calls and emails professionally, handling customer inquiries and directing them to the appropriate personnel. * Perform basic service and troubleshooting tasks on CNC machines, following established procedures and guidelines. * Assist senior technicians with repairs and maintenance activities as needed. * Learn and adhere to safety protocols for working with CNC machinery.

Qualifications and Requirements

* GCE N-Level or NITEC qualification or equivalent. * Basic understanding of mechanical and electrical systems is a plus. * Proficient in using computers and common office software (e.g., Microsoft Word, Excel). * Strong verbal and written communication skills to interact effectively with colleagues and customers. * Ability to work effectively as part of a team and collaborate with others to achieve common goals. * Ability to work independently and take initiative to complete assigned tasks. * A positive and helpful attitude with a commitment to providing good customer service. * Eagerness to learn new skills and expand technical knowledge. * A reliable and hardworking individual with a commitment to quality and efficiency.

Working Condition

Salary

Basic Salary 1600