RETAIL ASSISTANT MANAGER

Description

The Retail Assistant Manager supports the store manager in daily operations, focusing on hiring and training new employees and supervising sales staff to ensure excellent customer service. Responsibilities include tracking inventory, assisting in creating product advertisements, and motivating the team during peak hours. This role also involves handling customer complaints professionally and providing solutions to enhance the shopping experience.

Responsibilities and Duties

Recruit and onboard new employees while providing necessary training. Oversee sales staff to ensure customers receive prompt and effective assistance. Collaborate with the manager to develop and implement product advertisements. Monitor and maintain accurate inventory records. Inspire and encourage team members during high-traffic periods. Address customer complaints promptly and provide effective solutions when required.

Qualifications and Requirements

Proven Experience: Demonstrated background in retail management, with a strong understanding of store operations and team leadership. Exceptional Interpersonal Skills: Ability to build positive relationships with customers, employees, and stakeholders to foster a collaborative and welcoming environment. Team Motivation and Leadership: Skilled in inspiring and driving team members to perform at their best, especially during busy or high-pressure periods. Schedule Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet business needs. Proficiency in Basic Math: Strong numerical skills for handling transactions, tracking sales, and managing inventory efficiently. Problem-Solving Abilities: Capable of addressing challenges, resolving customer concerns, and making quick, effective decisions to ensure smooth operations. Attention to Detail: Meticulous in monitoring inventory levels, merchandising displays, and store cleanliness.

Working Condition

Working hours

6 days