SENIOR RETAIL MANAGER

Description

The Senior Retail Manager will oversee the day-to-day operations of the store, ensuring efficient and smooth functioning. This role involves developing and implementing sales strategies to drive sales volume and meet targets. You will lead and supervise the retail team, address employee concerns, and ensure team goals are met. Additionally, you will handle customer inquiries regarding products, pricing, availability, and delivery.

Responsibilities and Duties

Oversee the daily operations of the store, ensuring smooth and efficient functioning. Develop and execute sales strategies to consistently drive sales volume and meet targets. Lead and supervise the retail team to ensure goals are met while addressing any employee concerns. Address and manage customer inquiries related to products, pricing, availability, delivery, and other concerns. Handle roster planning to ensure proper staffing levels.

Qualifications and Requirements

Proven experience in retail management, with at least 3-5 years in a leadership role. Strong leadership and team management skills. Excellent customer service and communication abilities. Ability to develop and implement effective sales strategies. Strong problem-solving skills and the ability to address employee and customer concerns. Experience in roster planning and managing staff schedules. Good organizational and time-management skills. Ability to work under pressure and achieve sales targets. Flexibility to work various shifts, including weekends and public holidays. Strong knowledge of inventory management and store operations.

Working Condition

Working hours

5 days / 44 hours