IT Engineer (Singapore office)

Description

Takenaka Corporation is one of five major general contractors in Japan. Takenaka provides architectural, engineering, and construction services and has its headquarters located in Chūō-ku, Osaka, Osaka Prefecture.[1] Takenaka has eight domestic offices in Japan with overseas offices in Asia, Europe, and the United States. It has remained under family control since the founding of Takenaka Corporation in 1609, and is currently led by the 17th generation of the family.

Responsibilities and Duties

1. Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time 2. Install and configure hardware and software applications 3. Manage user accounts, permissions, and access rights 4. Monitor and maintain IT systems to ensure their smooth functioning 5. Perform system backups and disaster recovery procedures 6. Support VOIP, conferencing and mobile service request 7. Liaise with other support teams, or product teams as required to resolve requests and issues in a timely manner 8. Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier) 9. IT assets and inventories management 10. Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications 11. Design and conduct IT user training on systems under the IT Department's purview 12. Continuously update technical knowledge and skills 13. Other ad doc tasks and projects as needed

Qualifications and Requirements

1. Tertiary eduction (Diploma/Degree) in Computer Science, Computer, Information Technology, Electronics Engineering or equivalent. Taiwan can/ EP, SPR or Singaporean , Malaysian EP possible. 2. Minimum 5-years of MIS or related experience. 3. ITIL Certification or equivalent preferred. 4. Working experience with Windows Servers, Active Directory, Router, and Network Switches. 5. Hands-on software and hardware troubleshooting experience. 6. Strong analytical and problem-solving skills. 7. Good team player with excellent communication and interpersonal skills combined with self-assurance and confidence. 8. Self-starter, ability to work independently with minimal supervision. 9. A can-do attitude with positive outlook and able to work under pressure. 10. Ability to multi-task, take initiative and manage priorities. 11. Ability to strive in a fast-paced and results-oriented environment. 12. Willingness to work outside regular business hours as required. 13. Able to start work immediately or within short notice

Working Condition

Working hours

・Mon-Fri, 5days work week. 8:00-17:30 or 8:30-18:00

Other benefits

・AWS : Not provided ・Performance based bonus （Once in December) Company and Individual ・Expected OT for a month will be pretty minimum or 0 ・AL、MC : 14 days ・MC　14days. ・Other benefits and allowances ・Dental coverage ・Medical coverage

Interview Process

CV screening → 1 to 2 interviews